- Responsible for all the post sales operations at Nolte.
- Manage the Order-processing, Logistics, Warehousing, Vendor management, Installations and Customer Satisfaction
- Ensure that high standards of client satisfaction are achieved.
- Ensure that operation/ installation costs are within set budgets
- Understand the gaps in the system and provide solutions
- Create robust systems to manage the operations efficiently
- Plan and implement the installation schedules
- Recruit, manage and motivate the team
- Undertake necessary learning systems to upgrade skills of the team members.
- Ensure that all the departments in Operations work seamlessly to achieve client satisfaction
Profile :
13+ years of relevant experience. Btech or equivalent degree.